Betsuna Cookie Policy

At Betsuna Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on betsuna.com, and what choices you have regarding their use. By continuing to use our site — whether to explore your Betsuna login, check your Betsuna bonus, or browse our game library — you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognise your device, remember your preferences, and provide you with a better, more personalised experience. Here at Betsuna Casino, we use cookies alongside similar technologies such as web beacons, pixels, and local storage to operate and improve our platform effectively.

Cookies can be either session-based (deleted when you close your browser) or persistent (remaining on your device for a set period). We use both types depending on the purpose they serve.

Why We Use Cookies

Our Betsuna Online Casino platform relies on cookies for a variety of essential and non-essential purposes. Without certain cookies, parts of our website — including the Betsuna app experience, account access, and payment flows — may not function correctly. We use cookies to:

• Enable core website functionality, including secure Betsuna casino login sessions
• Remember your language, currency, and regional preferences
• Process your transactions and protect against fraud
• Analyse how visitors interact with our site to improve performance
• Deliver relevant promotional content, including information about the Betsuna casino bonus and other offers
• Support responsible gambling tools, including GamStop integration for UK players
• Measure the effectiveness of our marketing campaigns

Types of Cookies We Use

Strictly Necessary Cookies

We place these cookies because they are essential for our website to function. They enable you to navigate betsuna.com, log into your account, and use features like the games lobby and cashier. Without these cookies, services you have requested — such as accessing your account or making a deposit — cannot be provided. Our use of strictly necessary cookies does not require your consent, as they are indispensable for website operation.

Functional Cookies

At Betsuna Casino, we use functional cookies to remember choices you make and to provide enhanced, personalised features. For example, these cookies may remember your preferred currency (GBP, EUR, or USD), your preferred language, or whether you have previously agreed to our terms. If you disable these cookies, some of our services may not function as intended.

Analytics and Performance Cookies

We use analytics cookies to understand how players use our platform. This data helps us improve our website, the Betsuna casino app experience, and the overall quality of our services. These cookies collect aggregated, anonymised information — such as which pages are visited most frequently and where users encounter errors. We may use third-party analytics providers, such as Google Analytics, for this purpose.

Marketing and Advertising Cookies

Our Betsuna Online Casino marketing partners may place cookies on your device to deliver advertisements relevant to your interests — including promotions related to our welcome offer, seasonal bonuses, and the Betsuna free bet available on our sportsbook. These cookies track your browsing activity across websites. You may opt out of interest-based advertising through your browser settings or via industry opt-out tools such as the IAB's Your Online Choices platform.

Third-Party Cookies

We work with a number of trusted third parties — including game providers such as Pragmatic Play, Evolution, and Playtech, as well as payment processors and advertising networks — who may set their own cookies when you interact with our services. We do not control third-party cookies and recommend reviewing the relevant privacy policies of those providers for further information.

Cookies and Responsible Gambling

Here at Betsuna Online Casino, we take player protection seriously. Some cookies we deploy are directly linked to our responsible gambling obligations under our UK Gambling Commission (account number 39335) and Malta Gaming Authority (licence MGA/B2C/231/2012) licences. These cookies help us enforce deposit limits, track session activity, and support self-exclusion tools including GamStop for UK players. We cannot disable these cookies upon request, as doing so would compromise our regulatory compliance and player safety measures.

How to Manage and Control Cookies

We respect your right to control how cookies are used. You can manage your cookie preferences through several methods:

• Browser settings: Most browsers allow you to view, block, or delete cookies. Please consult your browser's help documentation for instructions.
• Our cookie consent tool: When you first visit betsuna.com, we present a cookie consent banner that allows you to accept or decline non-essential cookies.
• Opt-out tools: For analytics cookies, you may use the Google Analytics opt-out browser add-on. For marketing cookies, visit youronlinechoices.eu or aboutads.info.
• Device settings: If you use our mobile platform or the Betsuna app, you can also manage tracking preferences through your device's privacy settings.

Please be aware that restricting cookies may impact your ability to use certain features of our platform, including logging in to your account or accessing your rewards balance.

Data Retention and Cookie Lifespan

Different cookies we use have different lifespans. Session cookies expire when you close your browser. Persistent cookies remain on your device for varying periods — typically between 30 days and 24 months — depending on their purpose. We regularly review the cookies we use and remove any that are no longer necessary for our operations at Betsuna Online Casino.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a notice on our website. We encourage you to review this page periodically. Continued use of betsuna.com following any update constitutes your acceptance of the revised policy.

Contact Us

We are operated by ProgressPlay Limited, incorporated in Malta (reg. no. C 58305), registered at Soho Office 2B/3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ 3154, Malta, with our head office at Kolonakiou 26, Office 18, Agios Athanasios, Limassol 4103, Cyprus. If you have any questions about our use of cookies or wish to exercise your data rights, please contact our support team:

• General enquiries: [email protected]
• Privacy and data protection: [email protected]
• Live chat: Available 24/7 on betsuna.com

We are committed to responding to all legitimate cookie and privacy-related requests promptly and in accordance with our obligations under applicable data protection law, including the UK GDPR and the EU General Data Protection Regulation.